Frequently Asked Questions
Everything you need to know about Thule roof rack systems and your order.
How do I know which roof bars fit my specific vehicle?
To find the perfect fit, use our online vehicle selector tool. By entering your car's make, model, year, and roof type, we will filter the results to show only the Thule components guaranteed to be compatible with your vehicle.
What is the difference between Thule WingBar, SquareBar, and SlideBar?
The WingBar is aerodynamic and quiet; the SquareBar is a heavy-duty budget-friendly option; and the SlideBar slides out from the car side to allow for easier loading of heavy items like kayaks or bikes.
What is your shipping policy and delivery timeframe?
We offer standard and expedited shipping options. Most orders are processed within 24 hours and delivered within 3-5 business days. Tracking information is provided via email once your order leaves our warehouse.
Can I return my roof bars if they don't fit or I change my mind?
Yes, we offer a 30-day return policy. Items must be in their original, unopened packaging and in resalable condition. Please contact our support team to initiate a return authorization.
Are Thule roof bars covered by a warranty?
Absolutely. All Thule products purchased through our store are covered by the Thule BringIt! Guarantee, which protects against defects in materials and workmanship for the original purchaser.
Do I need any special tools to install the roof bars?
Most Thule systems include the necessary torque tools required for a safe installation. You typically do not need any additional household tools, and detailed instructions are included in every box.